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In this episode of the UnPodcast, we tackle more stories of companies engaging with customers in wonderful and wonderfully horrible ways: Lego wins everything, while a restaurant practices apologizing for manslaughter and a mattress business uses a horrible tragedy as a sale backdrop. All this and more! (Really, there's more…)
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Items Mentioned In This Episode
- Lego Customer Service Letter
- Facebook's News Feed Turns 10
- Restaurant that killed customer with nut allergy sends apology email advertising new dessert range
- Texas mattress store closes after 9/11 'Twin Tower sale' commercial sparks threats
- How Many People Really Combine Work Trips with Vacation?
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